Privacy Policy
Website Privacy Policy
Mia Karam-Stait Nutrition holds some information about you. This page outlines how that information is used, who we may share that information with and how we keep it secure. This notice does not provide exhaustive detail. However, we are happy to provide any additional information as needed.
Mia Karam-Stait Nutrition provides nutritional therapy services to clients to improve their health through diet and lifestyle interventions. We focus on preventative healthcare, the optimisation of physical and mental health and chronic health conditions. Through nutritional therapy consultations, dietary and lifestyle analysis and biochemical testing, we aim to understand the underlying causes of your health issues which we will seek to address through personalised dietary therapy, nutraceutical prescription (supplements) and lifestyle advice.
This privacy policy ("policy") will help you understand how Mia Karam-Stait Nutrition ("us", "we", "our") uses and protects the data you provide to us when you visit and use www.miakaramstaitnutrition.com ("website ", "service"). We reserve the right to change this policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.
What User Data We Collect
When you visit the website, we may collect the following data: • Your IP address. • Your contact information and email address.
How we use your information
We will use your information to: Liaise with you about appointments, events, webinars and general support, Process your appointments and product orders, Use medical records and health histories for the duration of the treatment under Mia’s guide. Any medical or functional testing that is conducted over the course of your treatment will be shared with the processing laboratory as required.
Safeguarding and Securing the Data
Mia Karam-Stait Nutrition is committed to securing your data and keeping it confidential, and has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.
Your data & what happens if you 'opt out'?
If you want to see a copy of the data we hold and use about you, then please contact Mia Karam-Stait via email hello@miakaramstaitnutrition.com.
You have the right to request we erase any data we hold about you. Mia Karam-Stait Nutrition uses email and telephone to contact our clients. If you ‘opt out’ of us storing your details, please be aware that we be unable to provide our services to you.
Contact us
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed by emailing miakaramstaitnutrition@gmail.com
Ts&Cs
1. Services: All nutrition services are provided by Mia Karam-Stait Nutrition. The scope, structure, and content of all services (including consultations, programmes, plans, and written materials) are determined solely by the owner of the business.
2. Work Carried Out: Once a package or programme has commenced, no refunds can be made for any work already carried out, whether in full or in part. This includes, but is not limited to, consultations delivered, plans created, research undertaken, or time spent preparing personalised materials.
3. Cancellation & Refunds: Refunds may be issued in line with the business cancellation policy only if work has not already been carried out. If a cancellation occurs before work has begun, any eligible refund will be assessed according to the below cancellation policy in place at the time of booking.
For an initial consultation, if a cancellation is made within 48 hours prior to the appointment then 50% of the cost of that consultation is required. For follow-up consultations, if a cancellation is made within 24 hours prior to the appointment then 50% of the cost of that follow-up is required. If you cancel outside of this period, you receive a full refund. If you change or reschedule your appointment, then no cost is incurred for the first reschedule, thereafter, the above applies.
4. Owner Discretion: All decisions regarding: (1)The nature of the work provided (2) Whether work has commenced (3) Eligibility for refunds are made at the sole discretion of the business owner, acting reasonably and in good faith.
5. Acceptance of Terms: By booking or purchasing services from Mia Karam-Stait Nutrition, clients will be required to sign off that they have read, understood, and agreed to these Terms & Conditions.